A Great Place to Live

Utility Billing

Utility Billing Clerk: Mary Padilla
Phone Number: 509-882-9201
Fax Number: 509-882-3099
Mailing/Physical Address: 207 West Second Street, Grandview, WA 98930
E-mail Address: mpadilla@grandview.wa.us
Office Hours: 9 am to 5 pm, Closed Noon to 1:00 pm, Monday – Friday Excluding Holidays

Utility Information and Forms

Utility Rate Sheet 2019

Industrial Rate Sheet 2019

2019 Holiday Garbage Schedule

AUTOMATED PAYMENT PLAN

Application for Reduced Utility Rate

 

Utility Billing Schedule

  • Utility bills are mailed on the last working day of each month and are due and payable on the 20th of each month.
  • Utility bills become delinquent on the twenty-first (21st) day of the month billed.  A ten percent (10%) fee is added to the account.
  • Door hangers are delivered on the 15th of the following month to all customer who have a delinquent balance.  A $5.00 fee is added to the account.
  • If the account continues to remain delinquent at the close of business (5:00 p.m.) on the due date stated on the door hanger, water service will then be DISCONNECTED.  A $25.00 fee for turning on the water will be added to the account.  All charges must be paid in full before water service is restored.
  • If the water is turned off and the customer requests the water to be turned on after 4:00 p.m., an additional fee of $80.00 will be charged to cover the overtime labor costs.
  • The City does not grant extensions on utility accounts.  Bills must be paid by the above schedule.
  • Did you know that there are multiple ways to pay your city utility bill? See below for the many options available to residents.
    1. City of Grandview Auto Pay – no fees
    2. City Hall – in person (M-F 9-12 and 1-5)
    3. Brown drop box located in parking lot
    4. Mail (includes customer’s online bill pay through their bank)
    5. Credit/Debit cards – 4% fee (online at grandview.wa.us OR via telephone)

     

Please call 509-882-9201, and we will be happy to answer any questions you have regarding your utility account.