A Great Place To Live

Utility Billing

Utility Billing Clerk: Mary Padilla
Phone Number: 509-882-9201
Fax Number: 509-882-3099
Mailing/Physical Address: 207 West Second Street, Grandview, WA 98930
E-mail Address: [email protected]
Office Hours: 9 am to 5 pm, Closed Noon to 1:00 pm, Monday – Friday Excluding Holidays

Utility Information and Forms

2025 Holiday Schedule for Garbage

2025 Utility Rate Sheet

2025 Industrial Rate Sheet

AUTOMATED PAYMENT PLAN

Application
for Reduced Utility Rate

 

Utility Billing Schedule

  • Utility bills are mailed on the last working day of each month and are due and payable on the 20th of each month.
  • Utility bills become delinquent on the twenty-first (21st) day of the month billed. A ten percent (10%) fee is
    added to the account.
  • Door hangers are delivered on the 15th of the following month to all customer who have a delinquent balance. A
    $5.00 fee is added to the account.
  • If the account continues to remain delinquent at the close of business (5:00 p.m.) on the due date stated on the
    door hanger, water service will then be DISCONNECTED. A $25.00 fee for turning on the water will be added to the
    account. All charges must be paid in full before water service is restored.
  • If the water is turned off and the customer requests the water to be turned on after 4:00 p.m., an additional fee
    of $80.00 will be charged to cover the overtime labor costs.
  • The City does not grant extensions on utility accounts. Bills must be paid by the above schedule.
  • Did you know that there are multiple ways to pay your city utility bill? See below for the many options available
    to residents.

    1. City of Grandview Auto Pay – no fees
    2. City Hall – in person (M-F 9-12 and 1-5)
    3. Brown drop box located in parking lot
    4. Mail (includes customer’s online bill pay through their bank)
    5. Credit/Debit cards – 4% fee (online at grandview.wa.us OR via telephone)

     

Please call 509-882-9201, and we will be happy to answer any questions you have regarding your utility
account.